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Frequently Asked Questions

Find answers to common queries about Green Mart, our plants, services, and more.

How Long Will it Take To Get My Package?
We normally deliver in 1-3 working days in Dubai and 3-6 working days for other states. we donot work on public holidays.
What payment methods are available?
Customers can place order by paying cash on delivery, credit or debit card on delivery and online payments on website by using credit or debit card. customers can also pay using Apple Pay, Samsung Pay and Stripe.
How to cancel my order?
Once order is placed, customers are not allowed to cancel their order themselves. However customers can cancel their order by sending order number for cancellation on and our team will cancel your order and process refund if order is placed using online payment.
Do I Need A Account To Place Order?
N0 need to make an account to place order. orders can be placed as guest however we recommend to create account, which helps to save time in filling details on during checkout and keep record of your orders.
How to place an order?
Placing orders on GreenMart is easy. Just select size, choose quantity as you want and click on add to cart. Once all required products are added into cart, goto your cart by clicking cart sign and double check the products and quantities. Once satisfied by quantities, click on proceed to checkout. provide your address details, select payment method and click on place order. if you have selected online payment than page will be redirected to payment service provider, once payment is done your order will be placed.